Shipping policy
Shipping Policy
We are committed to delivering your order safely and as quickly as possible worldwide.
Order Processing Time
All orders are processed within 1–3 business days after being placed. This includes order verification, quality checks, and packaging before shipment.
During high-demand periods, holidays, or promotional events, processing times may be slightly extended.
Estimated Shipping Times
Shipping times vary depending on the destination country and local shipping carriers.
Estimated delivery times:
• United States: 7–15 business days
• Europe: 7–15 business days
• Canada & Australia: 8–18 business days
• Rest of the world: 10–20 business days
Please note that these are estimated delivery times only and delays may occasionally occur due to customs processing, carrier delays, weather conditions, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Tracking information may take a few days to update after the shipment is created.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information is accurate at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error in your shipping details, please contact us as soon as possible before the order is shipped.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact our support team and we will do our best to assist you.
Customs, Duties & Taxes
Depending on your country’s regulations, customs fees, import duties, or taxes may apply. These charges are the responsibility of the customer.
Split Shipments
In some cases, items from the same order may arrive separately depending on product availability and warehouse logistics.
Contact Us
If you have any questions regarding your shipment or delivery status, please contact our support team through our contact page.
Although we cannot accept responsibility for delays caused by shipping carriers, we will do our best to assist and respond to any inquiry.
We appreciate your understanding and patience, and we are committed to keeping you informed in the event of any change or exceptional delay.